Τμήμα Ωκεανογραφίας και Θαλασσίων Βιοεπιστημών

IT SERVICES

The first point of contact for any IT Service related queries is the Administrator’s desk at our Computer Lab, with skilled support staff to help you make best use of the computer facilities available. Our IT department offers a wide range of services, including 10 Gigabit campus backbone network, Free internet access with network points in all offices and laboratories, Wireless connection spots, Wide portfolio of commercial and scientific software packages, Skilled IT service personnel, and VPN services allowing access for students and staff working remotely.

 
Code of conduct: Do's and Don'ts

The following guidelines provide a brief reminder of the key obligations while using the Computer lab facilities.

First and foremost, please use common sense, and bear in mind that there are faculty and students nearby who are trying to get work done. Keep the noise down, and try not to disturb those who are trying to study, prepare lessons, and maintain office hours.

Don’ts

  • No smoking.
  • No food or drinks.
  • No cell phones.
  • Don’t install any application software whatsoever.
  • Don’t disconnect or modify any machine, either PC or peripheral equipment.
  • Don’t disconnect network cables in order to connect them to another PC.
  • Don’t shout across the room to another colleague, and do not listen to music through the speakers.
  • Don’t connect your personal laptop machine in places other than designated.
  • Don’t try to repair any machine.
  • Don’t use the Computer lab’s facilitites to access obscene material.
  • Don’t let anyone else use your accounts or tell anyone your password.

Do’s

  • Log-out of computer systems when you have finished using them.
  • Keep the Computer lab premises clean and tidy: pickup and recycle all scratch paper, place all clutter in the trash, and push your chair back under the table or computer counter.
  • Place backpacks under the table or computer counters, and keep aisles clear for foot traffic at all times.
  • Contact the IT Service Administrator desk if you notice any kind of machine malfunction.
  • If you find that a system is not in good working condition, do not use it, but contact the IT Service Administrator desk immediately.
  • Only use the IT facilities provided for purposes relating to your study, research or work at the University.
  • Use print outs sparingly, and recycle all scratch paper.

 

Thank you for helping us maintain a friendly working environment.

Setting up your E-mail account

The Department of Marine Sciences provides a user account and a respective E-mail address for all students, faculty and staff members. DMS and University of the Aegean service desks may use this email address to inform you of important announcements such as emergency closings or event announcements.

User account

The username for undegraduate and M.Sc. students is composed of the prefix mar and marm respectively, followed by five numbers of their student ID code. For example, an undegraduate student with an ID 191/12345 is assigned the username mar12345 and the E-mail address mar12345@marine.aegean.gr.

Faculty, staff members and Ph.D. candidates are encouraged to contact the IT Service Administrator desk for further customisation of their user accounts.

Activating your user account

Your account’s temporary password is by default 1@Marine, which you will be automatically requested to change the first time you log-in. Your new password must contain a minimum of eight (8) characters, among which there must be at least one (1) capital letter, one (1) number, and one (1) symbol. Note that your password must also not contain elements of your login name in any form i.e. capitalised, doubled, etc.

Your password is strictly condidential and protects your account from unauthorised use, hence it should never be disclosed to anyone else.

E-mail

Your E-mail is in the form of username@marine.aegean.gr, and can be accessed via the Department’s webmail address http://webmail.aegean.gr. Webmail is accessible anywhere through web and/or various software, however users working outside the university network may have to install this digital security certificate. More information regarding regarding Aegean security certificate services can be found here.

Setting up a VPN connection

Virtual Private Network (VPN) is a computer network that uses the Internet to provide remote offices or individual users with secure access to their organization’s network. Remote users using the Internet via third party services can connect to their University log-in accounts and enjoy the respective priviledges, as if they were connected from their own office within the University.

Whether you are working from home or abroad, establishing a VPN connection to the University allows you to:

  • access your uploaded material to the Department’s file server

  • have full access to scientific journal websites and other Library services

  • have local access to the Department’s network computers

Prerequisites

You must have a valid university log-in account in order to establish a VPN connection.

 


How to set up a VPN connection

Read instructions for: MS Windows 7/Vista | MS Windows XP | Mac | Linux distributions


MS Windows 7/Vista

  • Go to Control Panel > Network and Sharing Center

  • Click on Set up a connection or network

  • On the following window, click Connect to a workplace, and click Next

  • On the How do you want to connect? window, click Use my Internet Connection (VPN), and click Next

  • Enter the IP address where you wish to connect. Type vpn.aegean.gr in the Internet address field, and type your preffered connection name (e.g. Aegean VPN) in the Destination name field. Select Don’t connect now; just set it up so I can connect later, and leave the other checkboxes empty. Doing so will create the VPN connection, but not actually connect to it. Click Next

  • Enter a valid user name and password that has been granted access to the host computer, and type AEGEAN in the domain field. You can select Remember this password if you don’t wish to type in your credentials each time you connect.

  • Click on Create, and then Close to terminate the configuration process

  • To use this connection, you can either: (a) go to Start > Connect to, (b) right-click the system tray Network icon and select Network and Sharing Center, or (c) go to Control Panel > Network and Sharing Center, > Connect to a network. Your Aegean VPN connection name should always be there.


MS Windows XP

  • Go to Start > All Programs > Accessories > Communications > New Connection Wizard

  • On the following New Connection Wizard window, click Next

  • Select Connect to the Network at my workplace, and click Next

  • On the Network Connection window, click Virtual Private Network connection, and click Next

  • On the Connection Name window, type in your preffered connection name (e.g. Aegean VPN), and click Next

  • Click Do not dial the initial connection, and then click Next

  • Type the host name or IP address of the computer where you are connecting. Type vpn.aegean.gr in the Host name or IP address field, and click Next

  • Select My use only if you do not want to share the connection with other users (recommended), and click Finish to terminate the configuration process

  • To use this connection, you can either: (a) go to Start > Control Panel > Network Connections, or (b) right-click the system tray Network icon and select Open Network Connections. Your Aegean VPN connection name should always be there.


Mac

  • Go to Preferences > Network, or use the taskbar’s Go > Network option

  • Create a new connection using the + option on the bottom-left window corner

  • Select VPN in the Interface field, and PPTP in the VPN type field. Type in your preffered connection name in the Service Name field (e.g. Aegean VPN), and click Create

  • The following configuration options should be: Configuration: Default | Server address: vpn.aegean.gr | Account name: Aegeanusername | Encryption: Automatic (128 bit or 40 bit) username should be your valid Aegean log-in username.

  • Click Authentication Settings, and type in your valid password. Click OK

  • Back in the main window, click Advanced…

  • Select all three (3) checkboxes under Session Options. Make sure the Send all traffic over VPN Connection is checked, and click OK

  • The VPN configuration is finished, and you should be able to use it by clicking Connect/Disconnect


Linux distributions

  • There are several distributions out there, so you may find useful this PPTP Client link from sourceforge.net

Accessing the Department's file server

Server-based file storage services are provided for all IT account holders, including both personal and shared storage space.

File storage

Your 400 MB personal file storage space is located in \marine-server2.aegean.gr and can be accessed via Windows Explorer or Samba Server. Note that for this service to be accessible from home or from outside the university network, a VPN connection must have been established in advance.

Using the Computer lab's printing facilities

While working in the Computer lab premises, open the Windows Explorer software, type \marine-lab0 in the address field, and double click on the HP deskjet 5652 printer icon.

Please note:

  • Bring your own printing paper.
  • Page quota is five (5) pages per day.
  • The Computer lab printer is not for printing out Theses.
  • Recycle all scratch paper.
  • Contact the IT Service Administrator desk if a printer jams or malfunctions.
Student discount ADSL connection services

“Diodos” service

The inter-ministerial service “Diodos” provides ADSL Internet connection in privileged terms and conditions to all students and members of the Greek academic community. The service is the result of a consortium between OTE (i.e. the Greek Telecom), various internet service providers (ISPs) and the General Secretariat for Research and Technology (GSRT).

Please visit http://diodos.gsrt.gr/ for further information.

Using mobile devices

You are welcome to use your personal laptop PC in the Computer lab’s designated areas. Wireless internet connection is also available, for using with your laptop or another compatible mobile device.

Prerequisites

In order to have access to the wireless service:

  • you will need a valid account on the University network.

  • you will need to be iside the range of the wireless access point

  • your device should support one of the wireless protocols 802.11a,b,g

Wireless network connection guide

The following guide cover the basic steps to connect a wireless device to the wireless Campus network. Keep in mind that some services might not be fully functional with specific mobile devices (ie. mobile phones).

  • Scan for wireless networks, using the appropriate tool of the mobile device you whant to connect with. Provided you are in range, a wireless network with SSID (network name) campus-wifi should be detected. Connect to campus-wifi.

  • After a successful connection, and in order to gain full access, you’ll need to open a browser and try to navigate to a destination of your choise (ie. http://www.mar.aegean.gr).

  • This will lead you to an account authentication page, where you will be requested to enter your (UOA) username and password. Upon successful verification of your account, you will have full access to the Internet and the Uniersity IT services.

For any computer service queries or concerns, please contact the Department’s network administrator:

 
Ioannis Pentelakis, PhD Artificial Intelligence
Office hours:
Mondays to Fridays, 08:00 – 14:00
Phone:
22510 36830 | 22510 36866
E-mail:
jpan@aegean.gr
In person:
Computer lab, DMS building, 2nd floor

Επισκεφτήτε το Αιγαίο-NET για περισσότερες πληροφορίες σχετικά με τις υπηρεσίες πληροφορικής & δικτύου του Πανεπιστημίου Αιγαίου